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![]() If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. If you’ve done all of this and you still have not received your refund, please contact us at your product to: Captain Ed's Shoppe 6704 Van Nuys Blvd. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first please check your bank account once more. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, as soon as possible. We will also notify you of the approval or rejection of your refund. #Electric nectar collector seahorse proOnce your return is received and inspected, we will send you an email to notify you that we have received your returned item. Seahorse Pro by Lookah Features: Brand: Lookah Type: Seahorse Pro Electric Nectar Collector Limited Edition Colors Touch Dip Style 510 Threading 650mAh Battery Output Voltage: 4.1V, 3.6V, 3. However, a partial refund/ exchange will likely still be possible. Please do not send your purchase back to the manufacturer.Īny item not in original, brand new condition, is damaged, or missing parts for reasons not due to our error, will not be eligible for return. The coil will NOT work on the first-generation Seahorse or Seahorse Pro dab pens. The Seahorse Coil is for the following devices only: Lookah Seahorse Max. In this way, we can look up your in store purchase real quick. Lookah Seahorse Coil - Ceramic Tube 510 Thread Coil - Pack of 1 Coil. Then, just throw your receipts away! You will never need them. #Electric nectar collector seahorse freeOr better yet, simply become a FREE MEMBER at our store by recording your name and email with your purchase! This happens automatically with an online purchase. To complete your return in store, we require a receipt. It must also be in the original packaging, if applicable. To be eligible for a return, your item must be in the same condition that you received it. The Seahorse Pro uses a long-lasting 650 mAh variable voltage battery with three primary heat settings: STL Result Today Blue (Low): 3.2v (for best flavor) Purple (Medium): 3. #Electric nectar collector seahorse fullNew, unused products can be returned within 21 days for a full refund or credit to your account. The Seahorse Pro is possibly one of the most versatile electronic nectar collectors with a unique form factor. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.We guarantee your total satisfaction. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Model: Seahorse 2.0 Electric Nectar Collector Updated Airflow New Updated Coil Tip Touch Dip Style 510 Threading 650mAh Battery Output Voltage: 4.1V, 3.6V, 3. You may return most new, unopened items within 30 days of delivery for a full refund. ![]()
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